It forwards the notice
The provider forwards the notice electronically to the subscriber whose connection is identified, as soon as feasible, and tells the claimant it has done so.
A question asked constantly and answered from memory almost every time. Here is what Canadian law provides, section by section, and where we stop.

One confusion runs through this whole market and distorts everything after it: IPTV gets treated as a category of content when it is a method of delivery.
Sending television over an internet connection is ordinary. It is how a great deal of licensed broadcasting already reaches Canadian homes, over the same fibre that carries the phone and the email. The protocol on its own raises no legal question whatsoever.
What does raise one is the content carried and the rights attached to it. Two technically identical services can sit in opposite legal positions, because the difference is not in the plumbing but in the permissions. Asking whether IPTV is legal is like asking whether email is legal: the answer depends on what you put in it.
This is why the sections quoted below never mention IPTV. They speak of works, rights and owners.
Two federal statutes frame the question in Canada, and they do different jobs.
It sets out who holds rights in a work, what others may do with it, and the remedies available to the owner. This is the one that matters to a subscriber: it governs uses, not companies.
It governs the activity of broadcasting itself and the body that oversees it. It addresses broadcasting and distribution undertakings, not people watching television.
Contract and consumer protection are provincial. Nothing there deals with copyright, but it governs the subscription agreement, and the rules differ between Quebec and the common law provinces.
Both federal Acts are public and readable in full on the Department of Justice website. We would rather you read them than take our word for it.
Here is the mechanism almost nobody describes accurately, and it is the only one most subscribers will ever encounter.
Section 41.25 of the Copyright Act allows a copyright owner to send a notice of claimed infringement to the company providing internet access. Section 41.26 sets out what that company must then do, and the detail matters.
The provider forwards the notice electronically to the subscriber whose connection is identified, as soon as feasible, and tells the claimant it has done so.
It keeps records allowing that person to be identified for six months, or for one year if the claimant starts proceedings and says so before the six months are up.
Nothing in the section requires the provider to hand your name to the claimant. Getting that identification takes a separate application to a court.
Put plainly, receiving such a notice is not a lawsuit, not a finding and not a fine. It is a message passed along by an intermediary that has formed no view on whether it is well-founded. The section asks it to forward, and no more.
That does not make a notice meaningless. It means activity was observed from that connection and a rights holder took an interest. But the distance between a notification and a legal consequence is considerable, and treating one as the other leads to poor decisions.
When consequences come up, the figures quoted in public discussion are usually dramatic and rarely accurate. Section 38.1 of the Copyright Act sets the ranges itself, and it draws a distinction that is almost always left out.
| Statutory damages | Commercial purposes | Non-commercial purposes |
|---|---|---|
| Lower limit | $500 | $100 |
| Upper limit | $20,000 | $5,000 |
| The amount applies | for each work | for all works together |
| Who sets the figure | the court | the court |
The third row carries the weight. In the commercial case the range runs per work, so a total can climb. In the non-commercial case the Act caps the whole proceeding, all works combined. That single cap is a Canadian particularity, and it explains the gap between the numbers people repeat and the ones the statute sets.
In both cases a court decides the sum, as it considers just. No amount is automatic and none applies without a judgment.
A question that comes up from readers in every province: does any of this change depending on where I live?
Copyright is exclusively federal. The Copyright Act reads the same in British Columbia as in Nova Scotia, and the sections quoted above apply identically across the country. A provincial border changes nothing about them.
Contract and consumer protection are provincial. Quebec applies its own Civil Code and its own consumer protection regime; the other provinces apply their own statutes. What that affects is the agreement, its renewal and its cancellation, not the copyright position.
The Broadcasting Act addresses undertakings that broadcast or distribute programming. It is federal, and it is aimed at those undertakings rather than at the people watching. Nothing in it turns a viewer into a regulated entity.
We can describe what the service does, and that is all we will describe.
Strong 8K does not host, store, record or broadcast any channel or media file.
A subscription supplies access credentials for streams originating with third-party providers.
We hold no editorial control over those streams or over what they carry.
Subscribers remain responsible for their own use of the service under applicable law.
Our Copyright Policy sets out how we handle notices that reach us.
We do not comment on another service's legal position, and we claim none to our own advantage.
This page is general information about how the service works and about public statutes. It is not legal advice. Anyone with a question about their own situation should take advice from a qualified professional.
IPTV is a delivery method, and a delivery method is neither legal nor illegal in itself: a great deal of licensed broadcasting already travels that way. What carries legal weight is the content carried and the rights attached to it. Copyright being federal, the answer is the same in every province, and it depends on the content rather than the technology. This is general information, not legal advice.
Section 41.25 of the Copyright Act lets a rights holder send a notice of claimed infringement to the access provider, and section 41.26 requires that provider to forward a copy to the subscriber and to retain records allowing identification for six months, or a year if proceedings begin and the claimant says so in time. It is not a lawsuit, not a fine and not a finding: it is a notification relayed by an intermediary that has formed no view on it. Nothing requires your name to be given to the claimant.
Section 38.1 sets two ranges. For commercial purposes: not less than $500 and not more than $20,000 for each work. For non-commercial purposes: not less than $100 and not more than $5,000 for all works in the same proceeding. That overall cap in the non-commercial case is the distinction most often left out. In both cases a court sets the figure, as it considers just.
No. We do not host, store, record or broadcast any channel or media file. A subscription supplies access credentials for streams originating with third-party providers, over which we hold no editorial control. That is a statement of fact rather than a form of words.
A VPN changes the technical route a connection takes, not the rights attached to a work. The legal question concerns the content and its permissions, and it stays exactly the same. We also have no reason to recommend a tool while implying it settles a legal question.
For copyright, no: the competence is federal and the statute reads identically across Canada. For the subscription agreement, yes: contract and consumer protection are provincial, so renewal, cancellation and the terms themselves fall under provincial rules, which differ between Quebec and the common law provinces.
The Copyright Act and the Broadcasting Act are published free and in full on the Department of Justice website. The sections quoted here appear there under their numbers: 38.1 for statutory damages, 41.25 and 41.26 for the notice regime. We would rather point you there than ask you to take our word.
Both Acts quoted on this page are public, free and available in full. If one thing survives this reading, let it be that: the texts are within reach, and they are clearer than what gets reported about them.
For the full range of plans and what a subscription includes, see the Strong 8K home page.
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